Your privacy is important to us. This policy explains what information we collect when you use Recbold's website and services, how we use it, and your rights regarding your data.
1 Overview
Recbold ("we", "us", "our") is committed to protecting the personal information of our website visitors and clients. This Privacy Policy applies to all information collected through our website at www.recbold.com and any services we provide.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2 Information We Collect
We collect the following types of information:
| Type | Examples | How Collected |
|---|---|---|
| Contact Information | Name, email, phone number | Contact forms, direct communication |
| Project Information | Project brief, business details | Quotation requests, onboarding |
| Usage Data | Pages visited, browser type | Website analytics (anonymized) |
| Communication Records | Emails, WhatsApp messages | Direct contact |
We do not collect sensitive personal data unless specifically required and with your explicit consent.
3 How We Use Your Data
We use the information we collect to:
- Respond to inquiries and provide quotations
- Deliver agreed services and manage project workflows
- Send project updates, invoices, and relevant communications
- Improve our website and service quality
We do not use your information for unsolicited marketing or sell your data to third parties.
5 Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this policy.
- Client project records: retained for up to 3 years after project completion.
- Contact form submissions: retained for 12 months unless a project engagement follows.
- Analytics data: retained in anonymized form for up to 24 months.
You may request deletion of your data at any time by contacting us.
7 Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at info@recbold.com. We will respond within 14 business days.
8 Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
9 Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.
10 Policy Changes
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
11 Contact Us
If you have any questions about this Privacy Policy or how we handle your data:
- Email: info@recbold.com
- Phone: +1 (236) 800-5107
- Website: www.recbold.com
- WhatsApp: Chat with us
